Mazufa delivers recordings to stores on behalf of artists and labels. This page describes, in plain words, the checks we run before and after a release goes live, and what we do when a check fails. It is the same policy we provide to stores, licensing bodies and partners on request.
1. Who we work with (client verification)
Every artist and label applies through our site. A person reads every completed application; there is no automatic acceptance.
Before any release is accepted we verify the applicant's identity with an official identity document and a face match through an independent verification provider, confirm the e-mail address with a one-time code, and sign a written distribution agreement electronically. The agreement states who the client is, what they warrant about their rights, and what happens if that warranty is false.
During the application we read the public links the applicant gives for their existing work and check that the releases there carry the applicant's name as primary artist or label. Links that belong to a different artist, or releases that do not match the applicant, are flagged and must be explained before the application proceeds.
Applicants who fail verification, who present someone else's work as their own, or who are listed on our internal block list are declined, and the reason is recorded.
2. Rights evidence
The client warrants in the signed agreement that it owns or controls the recording and has the rights needed for every store and territory it selects. Where a release contains a sample, a beat bought from a third party, a cover of another writer's song, a featured artist, or a well-known name, we ask for the licence, lease, agreement or written consent before delivery.
For our own catalogue, every recording is listed in an electronically signed catalogue declaration with independent time-stamps, and each release has an evidence record that identifies the recording, its identifiers and its distribution history. We can produce that record for any release on request.
3. Audio, artwork and metadata checks
Before delivery, releases are checked against the technical and content rules of the stores: audio format and loudness, artwork size and content, explicit flags, language and script, artist-name consistency across stores, ISRC and UPC validity, release dates and credits.
Audio may be compared with audio-recognition databases to detect recordings that already exist under another owner. A match with the client's own earlier release is treated as catalogue migration; a match with a third party's recording stops the release until rights are shown.
Artwork that contains third-party images, film or television stills, brand logos or the likeness of public figures is held until a licence or a written explanation is provided. Metadata that misuses a well-known artist name, or that presents a cover, remix or live recording as an original studio recording, is corrected or declined.
4. Artificial streaming and manipulation
We do not sell, recommend or tolerate paid streams, bot plays, playlist schemes or any service that promises plays. The agreement prohibits them, and the client is responsible for anyone acting on its behalf.
When a store reports artificial activity, we forward the report to the client, withhold the affected earnings as the store requires, and ask for an explanation. Repeated reports lead to removal of the release and, where the pattern continues, termination of the agreement. We do not freeze earnings without a written reason and the evidence behind it.
5. Complaints, takedowns and disputes
Anyone who believes a release we delivered infringes their rights can write to contact@mazufa.com with the details listed on our copyright complaints page. We acknowledge the notice, may take the release down while it is checked, and ask the client for proof of rights.
Conflicting ownership claims between two parties are handled by withholding the disputed earnings until the parties agree or a competent authority decides. Clients can ask for any decision to be reviewed by a person.
6. Problem clients and catalogue
A client who provides false information, infringes rights, or breaks store rules repeatedly is removed from the service, its releases are taken down, and it is added to our block list so it cannot apply again under the same identity. Earnings legitimately due are still paid; earnings subject to a store claim are withheld as the store requires.
7. Records and contacts
We keep the identity verification result, the signed agreement, the rights documents, the checks run on each release and the correspondence about any claim, for as long as the agreement and the law require. Requests from stores, licensing bodies and rights holders about this policy go to contact@mazufa.com and are answered by a person.