Platforms carry a catalogue on trust, and trust should be written down. The Clean Catalogue Seal is Mazufa's written commitment to every platform and partner that carries our recordings: what we commit to about rights, what we do about artificial streams, and how we answer a dispute. This page sets out the seal in full.
What the seal is
The seal is a short document, signed by MAZUFA FOR MUSIC PRODUCTION AND DISTRIBUTION (CR 164552-1, Bahrain), that accompanies every delivery agreement. It makes four commitments: a documented chain of rights for every recording, zero tolerance for artificial streams, disputes handled with evidence within a stated number of working days, and a published audit statement each quarter.
It applies to the whole catalogue: at the time of writing, 408 releases and 2,446 recordings, each with a release rights certificate on file. A recording that cannot meet the seal is not delivered.
A documented chain of rights for every recording
Every release we deliver carries a release rights certificate. The certificate names the recording, the performers, the rights holders and the written agreement that lets Mazufa distribute it, and it is verifiable by key: a platform or a partner enters the release key and sees the record we hold.
- Chain of rights: from the original recording to the rights holder of today, with each step documented
- Agreement reference: the signed agreement under which the recording is delivered, with its date and its scope
- Credits: performer and writer names in one fixed Arabic spelling and one Latin transliteration
- Certificate hash: a fingerprint of the PDF certificate, so a copy can be checked against the original
Zero tolerance for artificial streams
Artificial streams damage every honest artist on a platform, and we treat them as a breach, not a grey area.
- Monitoring of stream patterns across our catalogue, alongside the signals the platforms share with us
- Immediate removal of a release where artificial activity is detected, with the platform informed in writing
- No payouts on detected fraud: income tied to the detected activity is withheld, and the agreement with the artist or label says so in advance
- A written record of every removal, kept for the quarterly audit statement
Disputes with evidence, within stated working days
When a platform receives a claim against one of our recordings, it should not have to wait for an answer. The seal commits us to respond with evidence within the number of working days stated in the seal, and to say plainly when we are wrong.
A response contains the release rights certificate, the agreement reference and any correspondence that settles the question. Where the claimant has the stronger documents, we withdraw the recording and record why. Where the documents are unclear, we say so and propose how to settle it.
The quarterly audit statement
Each quarter we publish an audit statement that lets a platform see whether we keep the seal. It contains the following.
- The number of recordings in the catalogue and the number with a release rights certificate on file
- The number of disputes opened and closed, and how many remain open at the end of the quarter
- The number of releases removed for artificial streams
- Response times for disputes, measured against the working days stated in the seal
- Any correction to a previous statement, with the reason
How a platform can verify any release
Verification does not need a meeting. A platform or partner asks for a release key, enters it into the key-gated record, and sees the chain of rights we hold for that release. The PDF certificate carries a hash, and the record shows the same hash, so a copy forwarded by anyone can be checked against the original.
If the record and the certificate disagree, that is a fault on our side, and we want to hear about it. Write to us with the key and the certificate, and a person replies by email.
Questions
Does the seal replace a delivery agreement?
No. The seal accompanies the written agreement with each platform and sets out commitments the agreement refers to. The agreement still governs delivery, reporting and payment.
What counts as artificial streaming under the seal?
Any activity designed to inflate plays rather than reflect listening: bots, paid streaming farms, playlists that exist to be looped, and coordinated accounts. Where a platform's own rules are stricter, we follow the stricter rule.
Can a platform see the audit statement before carrying the catalogue?
Yes. The latest statement is published, and earlier statements are sent on request. A platform can also ask for the release rights certificate of any sample of recordings before it signs.